Frequently Asked Questions
Here are some of the most commonly asked questions about the POCUS workflow.
How do I access Synchronicity?
While on a work computer navigate to https://synchronicity.iuhealth.org. If at home, please log in using your workplace VPN and then navigate to the above link using a web browser (Edge or Chrome). Access Synchronicity using your Cerner login credentials.
I cannot find my study in Synchronicity. Where is it?
Occasionally studies will not upload to Synchronicity. This can be for a number of reasons such as the machine being turned off before studies have upload, network connectivity issues, Synchronicity ingestion issues, amongst other reasons. Please refer to the Troubleshooting page for a walk through guide own how to navigate this issue. If the issues persists please notify your local Synchronicity champion or contact us using the Contact page.
What equipment do I need?
POCUS Equipment can be obtained in a number of ways. If you have existing devices, clinical engineering can evaluate to see if they are compatible with Synchronicity and the network. Frequently, you are able to use your existing devices, however they may need network adapters or special licenses purchased. If you are interested in obtaining a handheld see the page HERE.
Because the VAT department uses an order based workflow, occasionally there will be an error in accession number within Synchronicity if the order is changed within the EMR. To remedy this, you will have to manually adjust the accession number. Step by step instructions for this can be found HERE.